Support

Finding the Right Product

Click on the link below to go to our Complete Guide to Choosing a Weather Station:

Complete Guide to Choosing a Weather Station

Faults and Troubleshooting

For faults or problems with Aercus products please see our detailed Troubleshooting Guide here: 

Aercus Instruments Troubleshooting Guide

Manuals

You will find a full list of downloadable manuals for Aercus products here:

http://www.aercusinstruments.com/manuals/

Software Downloads

You will find a full list of software downloads for Aercus products here:

http://www.aercusinstruments.com/downloads/

Spare Parts

To purchase spare parts you will find a complete list of all the spare parts we stock by clicking on the link below. If it is not on our website we are unable to supply it. Spare parts are not able to be broken down into smaller parts and only come as shown on our website:

https://greenfrogscientific.co.uk/accessories/

For all other queries please contact us by creating a support ticket below. TO ENSURE A PROMPT RESPONSE please include as much of the following information as possible: product brand and model number, date and location of purchase, invoice number.

PLEASE DO NOT SEND ANY ITEMS TO THIS ADDRESS WITHOUT A RETURNS AUTHORISATION

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